Returns & Exchanges
Due to the consumable nature of our flavor cartridges and water bottles, we offer a 30-day satisfaction guarantee to ensure you love your hydration experience. If you are not completely satisfied with your Cirkul starter kit or accessories, we are here to help with a seamless return or replacement process.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to start your return or exchange request within 30 days of delivery.
Print Your Label
Select the items you wish to return and download your prepaid shipping label, which will be sent directly to your registered email address.
Package Your Items
Securely pack your unused bottles or accessories in their original packaging to ensure they are protected during transit back to our facility.
Receive Your Refund
Once our team receives and inspects your returned items, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing